Quality repairs
We assess the full damage, repair or replace affected parts, restore panel fit, and inspect the finished work before delivery.
Pinnacle Auto Collision · Staten Island
Make the accident disappear.
Precision body work, seamless paint matching, and straight answers—from the first estimate to the final walk-around.
Insurance claim assistance
Precision paint matching
Towing coordination
What we do
One shop. The whole repair.
Skilled body work, careful refinishing, and help with the details that make a collision claim feel manageable.
Vehicle towing
If the vehicle cannot be driven safely, call us. We can help coordinate getting it to the shop so the process can begin.
Insurance claims
We document the damage, explain the repair, and work with your insurer while keeping you informed.
Body & paint
Dents, damaged panels, paint preparation, color matching, application, and finishing—all handled with close attention.
Insurance claims
We handle the claim for you.
We work with all major insurers. Our team documents the damage, communicates about the repair plan, and helps move the paperwork forward so you do not have to navigate every step alone.
1. InspectAssess and document the damage.
2. CoordinateWork through the estimate with the insurer.
3. RepairKeep you updated through delivery.
Direction of Pay form
Fill it out right on your phone — no printing needed. This lets your insurance company pay us directly for the repair.
Open the fillable formInside the shop
Our work & process.
A closer look at repair, refinishing, inspection, and the people behind the work.
Wreck to road
Watch a rebuild.
Real cars, real crashes — follow the repair from tow-truck arrival to delivery.
About the shop
We treat your car like it’s our own.
Pinnacle Auto Collision & Repair is a Staten Island body shop built around skilled workmanship, direct communication, and attention to the small details. Our facility and experienced technicians are equipped to restore and preserve your vehicle to the high standard you expect.
Accidents are stressful. The repair process should not be. We explain what needs to be done, help with the insurance paperwork, provide updates, and carefully check the vehicle before it leaves.
Clear estimatesWe explain the repair before work begins.
Consistent updatesYou are not left guessing about progress.
Customer reviews
The work speaks. So do they.
★★★★★
“Great shop, great guys, great work, highly recommend!”Eric Cacciamani
★★★★★
“A brand new state of the art facility and a lifetime of experience… 10/10 recommend this shop.”Rob Zimbaldi
★★★★★
“The staff was very polite and kept me informed of the progress on both my insurance claim and repair work.”Jocelyn Winters
★★★★★
“A great repair job is done by the team! Very efficient and hassle-free for me.”Chris M.
Customer testimonials from the previous Pinnacle website. Additional verified reviews are available on Chamber of Commerce.
Questions, answered
What to expect.
Fortunately, car accidents don’t happen often — this might even be your first time. We’ve compiled answers to the questions we hear most, so you can navigate the repair process and your insurance claim with confidence.
My car was in an accident! What should I do?
Safety first — take care of anyone who needs help and call emergency services if needed. If another vehicle is involved, exchange contact and insurance information with the other driver before leaving the scene.
Call us at 718-269-1176 for a free repair estimate, or use our free photo estimate tool right here on the website.
If your car isn’t safe to drive, arrange for a tow. During business hours (Monday–Friday, 8 AM–5 PM), call us and we can help arrange the tow for you.
Do you work with my insurance company?
Yes — we work with ALL insurance companies. With your approval, we discuss the repairs directly with your insurer to keep things simple for you, and our direct repair relationships with many insurers help streamline the process.
If your insurance company tries to steer you toward a different shop, remember: you ALWAYS have the right to choose the shop that repairs your car.
Should I file an insurance claim?
It depends — start with an estimate, then decide. We’ll deliver a high-quality repair whether you go through insurance or not. Compare the repair estimate to your deductible: filing under your comprehensive coverage typically doesn’t raise your rates, while a collision claim might affect them.
Do you use OEM parts? What does OEM mean?
OEM stands for Original Equipment Manufacturer — “brand name” parts made by your car’s manufacturer. For the highest quality repair, we prefer OEM parts whenever possible, though aftermarket or quality used parts can be an option to keep repairs more affordable. Your insurance policy language specifies which parts your coverage includes — just ask if you have questions about the parts on your car.
What if you find more damage than estimated?
Our goal is an accurate estimate up front. But once we remove damaged parts and panels, we sometimes find additional hidden damage. If that happens, we’ll prepare a supplement to the estimate and discuss it directly with you and/or your insurance company.
What about a rental car?
Rental coverage depends on your insurance policy — it’s often covered. When you schedule your repair, let us know if you need a rental: we can have one meet you at our shop or at your home, and refer you to rental companies with cars or trucks to fit your needs.
Will my car be a total loss? What does that mean?
A car is considered a total loss when the repair cost exceeds a set percentage of the car’s value. The insurance company makes the final call on whether a vehicle is declared a total loss.
Free estimate request
Show us the damage.
Tell us what happened and choose a few clear photos. We will prepare an email for the shop with your details; attach the selected photos when your email app opens.
Mon–Fri: 8 AM–5 PM
Saturday: By appointment
Saturday: By appointment